Accepting Payments

  • chicagocarats
    Asked on March 13, 2020 at 4:23 PM

    Hi Jotform,

    Just to be clear, when the pricing states the number of payments that can be received, does that specifically mean the number of people who pay through the Paypal link embedded in my form?

    Thank you.

  • VincentJay
    Replied on March 13, 2020 at 4:54 PM

    Hello,

    You're correct. For the free account, it can receive up to 10 payment submissions per month. To increase the monthly limit, you can upgrade your account by following this guide: 

    https://www.jotform.com/help/331-How-to-Upgrade-My-Account

    We also reset the monthly limits every first day of the month. For more information about account usage, please check this guide:

    https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Let us know if you need further help. Thank you.