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  • Profile Image

    On IE 8: Conditional wizard does not display option

    Asked by WillisCMU on May 23, 2013 at 12:43 PM

    I used the conditional wizard in a form a few months ago without any difficulty. Now I am trying to update the same form and the conditional wizard does not display all required fields.

    Any assistace you can provide will be appreciated.

    Page URL:
    http://form.jotformpro.com/form/30526230933952?__jsonlib_toJSON=functi<br/>on%28%29%7Breturn+this.valueOf%28%29%7D

    Screenshot
    conditional wizard same form
  • Profile Image

    Answered by glennlee on May 23, 2013 at 12:58 PM

    Hi,

    Sorry for your inconvenience.

    The conditions wizard works fine in my end. Can you please try it on different browser such as google chrome or firefox. 

    Thanks!

  • Profile Image

    Answered by WillisCMU on May 23, 2013 at 01:27 PM

    I am running on IE 8 and do not have the ability to change browsers. I am not sure why it the wizard worked a few months ago and not now. Nothing has changed in my set-up.

    Could it be something else?

  • Profile Image

    Answered by glennlee on May 23, 2013 at 02:05 PM

    Hi,

     

    I tested the conditions wizard using IE 8 and I also replicate the same error. After choosing the field there is no option. Please see image below.

    I will forward this issue to our next level support. You will hear updates via this thread.

    For now, your option is to use other browser or updated browser. 

    Thanks!