What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
how do i upgrade my account?Asked by dromaguera on May 23, 2013 at 01:36 PM
I press pricing then upgrade on the appropriate choice. It then ask me for payment option (chose credit card). Then it asked me to LOGIN (i tried both from already logged in state and non-logged in state...neither worked)...AFter entering USERNAME and PASSWORD, it just sits there ....for a long time (even left and ate lunch and came back to same screen).
I have tried this many times over the past 2 weeks...assistance would be appreciated
Sorry for your inconvenience.
Can you please try to upgrade your account using the steps below.
1. Click account.
2. Then upgrade your account in upgrade tab.
If this still doesn't work please do not hesitate to contact us again.