How do I change my payment method for my subscription?

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    Asked on May 23, 2013 at 05:21 PM
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    Answered on May 23, 2013 at 05:26 PM

    If you are speaking about changing your Credit Card and Payment Information in regards to your JotForm Subscription please follow these steps:

    (1) Go to

    (2) Next Click on " Edit " in the Payment Method section.


    (3) Now click on " Change Credit Card " to change your credit card information.


    (4) This will take you to the JotForm Store, then click on " Update Payment Information ", and enter in your new Payment Details then click on Update Payment Information again to confirm it.

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    Answered on August 08, 2013 at 12:00 AM

    I don't know if he is referring to that ... I'm trying to change my forms payment option as well.  It says I can only have one option selected .. but where do I change that option?  Hopefully I"m missing something .. it doesn't seem to be obvious ...  thanks in advance - tcox

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    Answered on August 08, 2013 at 12:18 AM

    Hello taud,

    Kindly open a new thread on your own so we can better track the issues and solutions users are having. Anad address it properly.

    Thank you.