Missing photo in the submission

  • carlos.amallo
    Asked on March 16, 2020 at 3:41 PM

    Hey! i cant find the photo in the form that i recibe. Can you helpme?

  • bertarceo3
    Replied on March 16, 2020 at 4:17 PM

    Hi there,

    May I please have the Form URL so that I can have a closer look at the issue?

    Thanks!

  • Sam_G
    Replied on March 16, 2020 at 4:23 PM

    Hi Carlos,

    Thank you for contacting Support.

    As bertarceo3 said, kindly provide the URL so that we can check your form.

    Also, kindly attach a screenshot of the submission that you were referring to. 

    Here's the guide :

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Sam