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    Someone elses forms show up in my account

    Asked by parawing742 on April 17, 2011 at 02:51 PM

    About a week ago, someone elses form shows up under my form called "Basvuru Forms" with 30+ submissions. I deleted it immediately and changed my account password to something with 50 characters just to be safe. Today, that same form has reappeared. Is someone breaking into my account and how do I get rid of it forever?

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    JotForm Support

    Answered by abajan on April 17, 2011 at 10:11 PM

    Hi parawing742

    Having looked at the form, there does not seem to be any malicious intent on the form owner\'s part. Fortunately, the submissions on that form are not being counted against your account.

    There may be some sort of glitch causing this but better safe than sorry. So, I will submit a ticket on the matter for you.

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    Answered by parawing742 on May 14, 2011 at 05:06 PM

    The form has reappeared in my account and it IS counting against my submissions. Please figure out why this is happening.

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    JotForm Support

    Answered by abajan on May 14, 2011 at 05:52 PM

    Hi again Phillip

    Well, this is certainly a mystery. I will submit another ticket on this situation and hopefully we'll get the bottom of what is causing it.

    Our apologies for the inconvenience.

    ~ Wayne