What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Pricing is wrong on my form

    Asked by boogerd on May 24, 2013 at 07:27 AM
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    Answered by pinoytech on May 24, 2013 at 09:02 AM

    Hi,

    Sorry for the inconvenience tha may have caused. With regards to the issue of your form, can you please share to us the URL for further assistance?

    Thank you!

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    Answered by boogerd on May 24, 2013 at 09:45 AM

    I sent in a private request, but on my stripe integration form, the first time fee is supposed to be different than the subscription fee, and it shows when editing, but the live version shows both initial fee and subscription fee as the same.

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    JotForm Support

    Answered by jonathan on May 24, 2013 at 11:31 AM

    Hi,

    Please confirm if you were refering to this form https://www.jotform.com/31345968427160

    From what I can see, the initial payments were both set at 199 so, this how it appears in the live form

     

    Please correcct this and test again. Inform us if issues persist.

    Thanks.