What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to protect credit card information when the form is e-mailed?

    Asked by alfforms on May 24, 2013 at 08:00 AM

    Clients will be entering credit card information on the form for us to process in the office. So we are not using any payment integration. We want to protect their information. How do we do protect their info when it is all being emailed to us? So their credit card info will be in the email too. We don't think this protects them.  Our website is secure so delivering the submission to the website would be great, but I do not see this as an available option.

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    JotForm Support

    Answered by Welvin on May 24, 2013 at 11:13 AM


    We have an option to secure your forms, please kindly check this guide on how you can accomplish such: Setting Up a Secure or SSL Form

    Securing your forms or using secure forms means that all information submitted to your forms are transmitted securely with a 256 bit High-grade encryption.