Dropbox integration issue

It has been a month since we first contacted you regarding the integration issues with Dropbox from our HIPAA compliant form on our website. 

We have not heard any updates from your team regarding the issue. 

If you are unable to resolve the issue on your end, please let us know so that we can cancel out JotForm account immediately. 

Greetings and thank you for your message.

We are sorry for not getting back to you.

I have sent a message to our backend team aksing for an update.

As soon as we hear back from them, we will get back to you in the original thread:
https://eu.jotform.com/answers/2167030

Thank you for your patience.