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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are uploaded files public or private?

    Asked by crushthenet on April 18, 2011 at 12:47 AM

    I saw that you guys are using Amazon for your file storage. I'm wondering if uploaded files are set to public or private?

     

    I uploaded a test file and logged out and was still able to access it so I'm assuming public.

     

    Is there a way to change it to private so only myself logged in can access the files?

    s3 amazon file public private
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    JotForm Support

    Answered by abajan on April 18, 2011 at 08:01 AM

    Hi crushthenet

    What I can state is that files uploaded to DropBox via JotForm forms are private, as only folders in the Public DropBox folder are publicly accessible. So, until someone can state definitively that files uploaded in the default manner are private (although I always assumed that they were until I saw this thread), if it is a major concern, I would advise you to enable DropBox integration for the form(s) in question.

    Thanks for drawing this to our attention and please feel free to raise any other concerns or other questions regarding JotForm forms.

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    Answered by crushthenet on April 18, 2011 at 08:19 AM

    Thanks for the feedback. You know I logged out and was able to still access the file but then later in my email I clicked the link and got the "Access Denied" page as though it was private.

    So at this point I'm assuming the files are private and the links maybe expire after so many minutes. That would make the most sense and is how it works on some other sites/apps.

    The DropBox thing is cool but they limit files to 300MB, which doesn't work for my situation.

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    JotForm Support

    Answered by BDAVID on November 02, 2016 at 12:00 PM

    Good news, we have just implemented a feature to keep uploads secure, they will only be accessible when you are logged into your JotForm account: https://www.jotform.com/blog/259-Keeping-Your-Uploads-Secure