Any idea why, when i try to login to Jotform from the link you provided

  • ellenkakareka
    Asked on March 18, 2020 at 7:08 PM

    Any idea why, when i try to login to Jotform from the link you provided to Import Data it says Login Successful but then never directs me to the app?

    I also tried "forgot password" but haven't received instructions to my email...

  • KrisLei Jotform Support
    Replied on March 18, 2020 at 7:44 PM

    Hi,

    Thank you for reaching out to us.

    To clarify, you are trying to access the http://import.jotform.io/ application correct? Please try to clear your browser's cache or try using an incognito window. If the issue still persists, please try using a different browser, then let us know how it goes.