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  • Profile Image

    Matrix style field - unavailable for conditions?

    Asked by Masalamedia on May 24, 2013 at 06:54 PM

    I don't seem to have access to a matrix field on my form to include in conditional logic.

    My customer service survey relies on such a field. I want a different kind of auto-responder email to go out if anything is marked in the "Unsatisfactory" coluimn.

    Advice?

    Page URL:
    http://form.jotformpro.com/form/22818026430952

    style survey email different
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    JotForm Support

    Answered by Welvin on May 24, 2013 at 07:32 PM

    Hi,

    Unfortunately, that's how the Matrix Fields works for now. You cannot use it in Conditional Logic "RULING". You can only use it as your "ACTION".

    You may consider using the Radio Button field instead for the questions.

    Thank you!