Save and return feature email currently being sent to the email address I use to log into my account

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    adventurenannies
    Asked on March 19, 2020 at 02:22 PM

    I just enabled the save and return feature in one of my forms but it does not seem to be sending the email with the link to return to complete the form to the email address of the person filling out the form. An email does get sent out, but it's currently being sent to the email address I use to log into my account. I've looked all throughout the settings and have been unable to find a way to change this email to be sent to the email address of the person filling out the form/the email address the person filling out the form enters into a field. Any help is much appreciated, thank you!

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    Sonnyfer
    Answered on March 19, 2020 at 02:59 PM

    Hi,

    Thanks for reaching out.

    Are you perhaps logged in to your account when you try to SAVE your form? If so, then it will send an email to the account that is currently logged in.

    If there's no account logged in, it will ask the user to choose one from the options below to create/login an account and SAVE the form.

    1584644107save form later.gif

    a way to change this email to be sent to the email address of the person filling out the form/the email address the person filling out the form enters into a field

    Unfortunately, this is currently not possible as SAVE forms feature prompts for login credentials when a user attempts to save a form.

    Hope this helps.

    Please let us know if you need further assistance.