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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I do not get mail to my email, I am reviving the use of my account with you

    Asked by graciela cuellar on April 18, 2011 at 09:25 AM

    no me llega correo a mi email, estoy reactivando uso de mi cuenta con ustedes

    estoy operando en algunos clientes en modo plan piloto y requiero hacer modificaciones urgentes

    espero sus novedades.

    atte

    Graciela

    p.d.Aun no estan en etapa operativa total, son pilotos, la adjunta demora en cargar mas de lo normal.

     

    English translation:

    I do not get mail to my email, I am reviving the use of my account with you

    I am operating on some clients in pilot mode and I need to make urgent changes

    I hope your news.

    atte

    Graciela

    P. S. Are not yet full operational stage, pilots, the accompanying late charge more than normal.

    Page URL:
    http://www.facebook.com/pages/PUB-BLUE/26551039761?sk=app_4949752878

  • Profile Image
    JotForm Support

    Answered by NeilVicente on April 18, 2011 at 01:58 PM

    Hola Graciela,

    No acabo de entender lo que su preocupación es. ¿Qué es exactamente lo que quieres lograr?

    Si usted no recibe las notificaciones de correo electrónico de comunicaciones presentadas en el formulario? ¿Hay algún problema con su cuenta, ya que dijo que no ha utilizado su cuenta durante mucho tiempo?

    Por favor, más elaborada en su pregunta para que podamos ofrecerle una solución más precisa.

    Saludos

     

    Hi Graciela,

    I don't fully understand what your concern is. What is it exactly that you want to achieve?

    Are you not receiving email notifications from submissions made in your form? Is there any problems with your account, since you said that you have not used your account for a long time?

    Please elaborate more on your question so that we can provide you a more accurate solution.

    Regards