I am not getting notification emails with form submit

  • ginapensabene
    Asked on March 20, 2020 at 5:47 PM

    Do I need to be a paid member to get notification emails?


  • Mike_G JotForm Support
    Replied on March 20, 2020 at 6:25 PM

    You don't need to have a paid subscription to receive email notifications every time your form gets successfully submitted.

    I checked the only form in your account and I see that you have already set up an email notification.

    If you are not getting any emails for every successful submission, I would suggest that you check this guide for some basic troubleshooting — Why-I-am-not-Receiving-Email-Notifications

    You may also find this guide helpful:

    How-to-prevent-emails-landing-in-spam-folder-in-your-Gmail-account