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ginapensabeneAsked on March 20, 2020 at 5:47 PM
Do I need to be a paid member to get notification emails?
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Mike_G JotForm SupportReplied on March 20, 2020 at 6:25 PM
You don't need to have a paid subscription to receive email notifications every time your form gets successfully submitted.
I checked the only form in your account and I see that you have already set up an email notification.
If you are not getting any emails for every successful submission, I would suggest that you check this guide for some basic troubleshooting — Why-I-am-not-Receiving-Email-Notifications
You may also find this guide helpful:
How-to-prevent-emails-landing-in-spam-folder-in-your-Gmail-account