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    Monies not in my pay pal account

    Asked by girlsglam on May 26, 2013 at 11:59 PM

    I gave an email address on the registration form that is the incorrect email address for my pay pal account.  My customers received a confirmation number from pay pal but the monies are not in my account nor has it been returned to their account.  How can I track where the money went?

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    JotForm Support

    Answered by Goldo on May 27, 2013 at 01:27 AM

     This needs to be done via Paypal. Here’s they can find the receivers name, email address, and customer service phone number, if available:

    Log in to your PayPal account. Click History. Click Details next to the transaction.

    Please refer to the following guide: paypal guide and paypal money sent to wrong email for more information.