What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have save a couple documents, but when I return I notice have of the form has not been saved. Am I saving in a wrong location or losing info. thanks

    Asked by wmickell on May 27, 2013 at 12:12 AM
    saved thanks
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    JotForm Support

    Answered by Goldo on May 27, 2013 at 01:49 AM

    Have you tried using a different browser? it might be a browser issue. You might also want to clear form cache by going to Accounts > Settings > Form Caches - Clear Cache

    Let us know if you are still having the issue.