Form not sending part of widget to email

  • earthlingco
    Asked on March 23, 2020 at 12:55 AM

    Hi There I have the following, i have a condition when The Great Southern Groves order is filled to send an email, but the email turns out blank with no widget input. It works for Ayca Bread as per the below form? 


    Why is this?

    Jotform Thread 2220722 Screenshot
    Page URL: https://form.jotform.co/93133398318866
  • BJoanna
    Replied on March 23, 2020 at 4:17 AM

    Sorry for the inconvenience this may have caused you.

    I am able to replicate the issue you reported on my cloned form. To resolve it, please delete the row with the widget value from the Email Notification, add a new row and select the widget field from the Form Fields list. 

    1584950983value1 Screenshot 10

    Or you can delete that Email Notification and create a new one.