What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Required Fields Message Remains When Field is Complete

    Asked by AgPhd on May 27, 2013 at 10:09 AM

    Required fields message remains when fields are completed, even in JotForm preview.  Please let me know what I can do to fix this.

    http://form.jotformpro.com/form/30584232263954

    message JotForm preview
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    JotForm Support

    Answered by Morian on May 27, 2013 at 10:32 AM

    Hello! Having cloned your form, I found out that the reason for that is beause you hid the drop down box for Country. Technically, it is still there but with no default selected value that is why you are getting that required fields message. I understand you only want it set to United States, right?

    To fix that, set the default value to United States using the country button in the toolbar.

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    Answered by AgPhd on May 27, 2013 at 10:55 AM

    Thanks.  I did just as you specified, but also unhid the field.  Works great now.

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    JotForm Support

    Answered by Morian on May 27, 2013 at 11:02 AM

    You're welcome. And since you have already set the default value for country, you can actually go ahead and hide it again if you like since technically, there is already a value set for that particular field.