Non-Profit

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    malliman
    Asked on March 23, 2020 at 01:00 PM

    Yes i filled out a non-profit status over a month ago and never head anything back

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    FelipeSantana
    Answered on March 23, 2020 at 01:58 PM

    Hello @malliman!

    We do apologize for the inconvenience caused to you.

    After checking our records, I have found that you have already been approved for the Non-Profit discount. An approval email was actually sent to you on March 2nd, 2020, to the email address associated with your account. Here is a screenshot of this email for your reference: 

    1584985983Screenshot (34).png

    As you can see on the top right of the page, the date that the email was sent is 03-02-2020. I would suggest checking your spam folder for this email.

    In any case, I have also verified that the pricing on your account's billing page does in fact reflect the pricing of our Non-Profit accounts. Here is a screencast of the email details with the pricing attached for your reference:

    1584986190mallimanNonProfitDiscountAppro

    Please cross-reference the prices in the email above with the prices on your account to verify that you have been approved for this discount. We look forward to your response.


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    malliman
    Answered on March 23, 2020 at 02:35 PM

    Good deal thank you


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    FelipeSantana
    Answered on March 23, 2020 at 02:53 PM

    Hello @malliman!

    On behalf of the Jotform support team, you are most welcome!

    Please feel free to reach out again if you have any further questions or concerns, we are always happy to help!