- vindegardeAsked on May 27, 2013 at 05:22 PM
Our forms are still being forwarded to an older email address despite updating it.
Please forward all form submittion to email@example.com. Thank you!
- JotForm SupportEltonCrisAnswered on May 27, 2013 at 07:06 PM
Please make an actual submission with your form when you make a test to the new email address entered on your form notification. You should be able to received it there. Clicking the "Test Email" button will only send a test submission to the email address associated with your account. We've made it this way to prevent users using this feature in an abusive way.
Hope this clears your concern. Thanks!
- delawaresignAnswered on August 19, 2013 at 11:31 AM
YOur answer did not work for me. what is the answer??? no support here.
- khrisellAnswered on August 19, 2013 at 01:14 PM
Hello delawaresign ,
Kindly open a new thread so we can better track the issues, requests and solutions users are having. To assist you better and avoid confusion.Thank you and looking forward to assist you.