Privacy Badger blocks JotForm

  • civicorgops
    Asked on March 24, 2020 at 2:23 AM

    Privacy Badger works differently from other tracking / ad blockers. Another user experienced this issue, but the responders didn't understand how Privacy Badger works, so they thought they had tested it successfully without reproducing the issue simply by downloading the extension. Privacy Badger doesn't necessarily block something the first few times. It learns about how a user is being tracked and then blocks the offending software. You can read about that here. So Jotforms worked for me at first, but after visiting the embedded iframe form multiple times on my site it was blocked. I've dug through all setting options in JotForm and I don't see any tracking options I can disable for my users.

  • jherwin
    Replied on March 24, 2020 at 3:54 AM

    Is the form embedded on your webpage is this: https://form.jotform.com/200786890019057?

    If so, I checked that form and the save and continue later is enabled. Please note that drafts or sessions are saved on our server and it also saves in the browser local storage so maybe that's the cause of the issue?
    1585036412local Screenshot 10
    Please try to disable the save and continue feature and see if that will fix the issue.