What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Difficulty embedding code into website

    Asked by ladyj on May 27, 2013 at 06:20 PM

    Hello, 

    I have made a form titled Free online Presence analysis to be added to my site at www.ladyjmarketing.com. 

    I have followed the intructions to embed it into the page I just created but It is not showing up as the form. It is showing up as the code I copied from jotform.com.

     

    Help! What am I doing wrong?

    Screenshot
    JotForm site www hello
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    JotForm Support

    Answered by EltonCris on May 27, 2013 at 07:19 PM

    Hi,

    You have to paste the code on the "HTML Editor Section" not on the visual view, else it will just display the code like that way. I would also suggest to try iframe embedding. How to get your Form's Iframe Code.

    We also have a guide: Adding Forms to Wordpress.

    Thanks and Regards!

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    Answered by ladyj on May 27, 2013 at 07:27 PM

    Hello Elton, 

    You mentioned hte HTML EDitor section. Where is that? HOw can I find it?

    Im a total newbie so forgive me. Please provide very detailed instructions. 

    Thanks a bunch. 

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    JotForm Support

    Answered by EltonCris on May 27, 2013 at 07:42 PM

    @ladyj

    No worries. :)

    When you paste the code on your WP post or page, you must be on HTML mode. Here's how:

    It's actually on the Wordpress guide in my recent reply, just kindly check. Thanks!

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    Answered by ladyj on May 27, 2013 at 07:44 PM

    Hello Elton,

    I followed your advice and pasted the embed code into the TEXT vs Visual but form is still not showing. :(

    It is done. I used the Iframe code and now it is loaded.

    Can you tell me how I can change my email address that receives the notification when someone fills in the form? I have followed all of the instructions but it still doesn't change it to the one I want. 

    Also it shows that it is coming from Jotform. Can that be changed as well?

    Thanks for your help. 

    Juanita. 

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 27, 2013 at 07:53 PM

    Hi Juanita,

    Glad to hear the iframe works.

    Here's a guide for that: Finding out E-mail Address used for submission notifications

    Simply change the  Sender Name and Email to your email fields not from JotForm if you like but we'd highly recommend using noreply@jotform.com as the senders email address to avoid any possible bounce issues.

    Furthermore, please make an actual submissions with your form when you test the new recipient email address. Clicking "Test Email" will only send a test submission to the email address associated with your account.

    Thanks!