Reoccuring payment

Good evening,

My receipt says that I've made a reoccuring payment.  I only mean't to make a one off payment of $40.  Can you please let me know when the next payment will be made?

Regards,

Lorrae

Please disregarding this query - I've just been informed that it is a one off payment.

I am not sure if I have understood your question correctly. Have you upgraded your JotForm account and made payment or you have submitted any form with payment?

We will wait for your response.

Hi Ashwin,
I'm not sure if I understand what you say below.
I paid an amount of $40 and when I received the receipt it said it was a reoccurring payment.  I queried that as only wished to pay a one off $40.  I then received an email from the group I paid saying that although we will receive a receipt saying that it's a reoccurring payment, that it will not be reoccuring.
Regards,Lorrae  On Tuesday, 24 March 2020, 10:21:48 pm AEDT, JotForm wrote:

A new response has been received: Answered by ashwin_d

I am not sure if I have understood your questioncorrectly. Have you upgraded your JotForm account and made payment or you havesubmitted any form with payment?
We will wait for your response.
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I just wanted to confirm if you have upgraded your JotForm account. Please note that you have reached JotForm support and we are online form service provider which is a subscription based service. 

It appears that you have submitted some form for a group and made payment. They will be able to confirm if the payment was one time of recurring payment.