I cant upgrade my account to silver

  • Profile Image
    centrumpaele
    Asked on March 24, 2020 at 08:34 AM

    I need to Update my account to Silver, but the system just Stop
    Hope you can help me fast so I can go on


    Br

    Bo

  • Profile Image
    jherwin
    Answered on March 24, 2020 at 09:04 AM

    We are sorry for the inconvenience that this may have caused. Can you please try upgrading the account using another browser?

    Are you upgrading to Silver yearly or monthly? Please let us know so we can provide another upgrade link if the upgrade is still failing on your end.



  • Profile Image
    centrumpaele
    Answered on March 27, 2020 at 05:45 AM

    I have now tried in Chrome, MS Edge and MS Explore, 

    but it does not work

    The update stop as you see in attached pic


    I Hope you can help me out I need to get access to my data pretty fast

    15853020952020-03-27_1021.png

  • Profile Image
    jherwin
    Answered on March 27, 2020 at 08:00 AM

    To upgrade your account to silver monthly, please use this link: https://sites.fastspring.com/interlogy/product/jotformsilvermonthly?referrer=centrumpaele

    Please give it a try and let us know how it goes.

  • Profile Image
    centrumpaele
    Answered on March 27, 2020 at 11:07 AM

    I managed to change it into yearly pay

    Thanks for your help


    Have a nice weekend

    Bo