I cant upgrade my account to silver

  • centrumpaele
    Asked on March 24, 2020 at 8:34 AM

    I need to Update my account to Silver, but the system just Stop
    Hope you can help me fast so I can go on


    Br

    Bo

  • jherwin
    Replied on March 24, 2020 at 9:04 AM

    We are sorry for the inconvenience that this may have caused. Can you please try upgrading the account using another browser?

    Are you upgrading to Silver yearly or monthly? Please let us know so we can provide another upgrade link if the upgrade is still failing on your end.



  • centrumpaele
    Replied on March 27, 2020 at 5:45 AM

    I have now tried in Chrome, MS Edge and MS Explore, 

    but it does not work

    The update stop as you see in attached pic


    I Hope you can help me out I need to get access to my data pretty fast

    15853020952020 03 27 1021 Screenshot 10

  • jherwin
    Replied on March 27, 2020 at 8:00 AM

    To upgrade your account to silver monthly, please use this link: https://sites.fastspring.com/interlogy/product/jotformsilvermonthly?referrer=centrumpaele

    Please give it a try and let us know how it goes.

  • centrumpaele
    Replied on March 27, 2020 at 11:07 AM

    I managed to change it into yearly pay

    Thanks for your help


    Have a nice weekend

    Bo