My email submissions do not seem to come through

  • CDICORP
    Asked on March 24, 2020 at 8:52 AM

    I created this form and the emails should be going to my gmail account and also my work account.


    When I click submit though I do not seem to receive them.  Could it be because I am testing with my own email address?



    Page URL: https://www.jotform.com/CDICORP/social-distancing-floor-decals
  • Carlos_C
    Replied on March 24, 2020 at 9:37 AM

    Hello,

    Thank you for contacting us, could you please confirm if you are not receiving both emails, confirmation, and notification?

    I create a clone of your form and made a test with my personas Gmail account and is working.

    My email submissions do not seem to come through Image 1 Screenshot 20


    If you need any further assistance, please let us know. We will be happy to help.