I would like to downgrade my Services

  • Profile Image
    Asked on April 18, 2011 at 05:46 PM

    Dear Jot Form,


    I am currently signed up for the $9.99 per month plan. I would like to downgrade back to the free plan.  How can I do this?


    Thank you.


    LUC Web Team

  • Profile Image
    Answered on April 18, 2011 at 08:44 PM

    Hi LUC Web Team,

    Your JotForm subscription is paid using Credit Card which is handled by Plimus.
    To downgrade the account please login to JotForm then click on Account Settings
    from the bottom of the page. The Account Settings will show you a 'Cancel' button
    click on this button and you will be redirected to Plimus website.

    Your Plimus username is a long string of numbers from the original
    plimus email you received when you paid for JotForm.

    If you forgot the password you may visit the link below and enter the email
    address used.

    Your account will stay Premium until the time you have paid for expires

    Thanks for using JotForm.