- lucwebteamAsked on April 18, 2011 at 05:46 PM
Dear Jot Form,
I am currently signed up for the $9.99 per month plan. I would like to downgrade back to the free plan. How can I do this?
LUC Web Team
- JotForm SupportmlizAnswered on April 18, 2011 at 08:44 PM
Hi LUC Web Team,
Your JotForm subscription is paid using Credit Card which is handled by Plimus.
To downgrade the account please login to JotForm then click on Account Settings
from the bottom of the page. The Account Settings will show you a 'Cancel' button
click on this button and you will be redirected to Plimus website.
Your Plimus username is a long string of numbers from the original
plimus email you received when you paid for JotForm.
If you forgot the password you may visit the link below and enter the email
Your account will stay Premium until the time you have paid for expires
Thanks for using JotForm.