Auto respond email auto edit by itself everytime

  • Profile Image
    MyiCellar2019
    Asked on March 24, 2020 at 10:57 AM

    Hi Jotform team,


    I was setting up an auto respond email for my online order form. I was trying to separate the table in auto respond email into 2 section, ordered item and order details (includes total price, delivery info, customer info, etc.) I have rewrite the html and it works when I run the testing, however it will auto change the table back as default for some reason, how should I cope with this? Thanks

  • Profile Image
    Richie_P
    Answered on March 24, 2020 at 11:56 AM

    Can you please try clearing your browser's cache and login back to your account and edit your autoreponder email?

    Please give it a try and let us know if the issue still remains.