What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Como doy de baja la suscripcion momentaneamete debido a que ha culminado mi evento.?

    Asked by geomania on May 28, 2013 at 07:20 AM

    Hola Buen dia, he culminado con mi evento u por unos meses hasta un nuevo evento no utilizare el servicio como hago para dar momentaneamente de baja el servicio ? gracias


    El Servicio es extraordinario cumple 100 % mis necesidades y mas por que tuve asistencia en un momento critico y al instante por dos lados me estaban ayudando de una u otra manera..Gracias y Felicitaciones si este comentario debo hacerlo en algun lugar solo diganme donde ..

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    Answered by KadeJM on May 28, 2013 at 10:52 AM

    Hello, it sounds as if you are trying to cancel your Subscription Plan to our JotForm Service fo your Account if I am understanding you correctly now that you say your event is over.

    If that is correct, please follow these steps to do this:

    (1) Go to the Billing Section in My Account

    (2) Click on the " Free Plan " to downgrade then click " Cancel Subscription ".

    However, if any of this is incorrect or if I've misunderstood you then please correct me so that we can assist you better.