I dont recieve an e-mail to magdalena@eldorado.bg

  • Profile Image
    Magipalms
    Asked on May 28, 2013 at 07:55 AM

    Hi,

    i have a problem with not recieving an e-mails with forms in my inbox magdalena@eldorado.bg.

    Last time i had the same thing and you responded:

     

    "Hi Magipalms,

    Sorry for the inconvenience tha may have caused. Your form's email recipient is in our bounce list upon checking and I've remove it for you. It should be working fine now."

     

    Would you check if its the same problem, please.

     

    Thank you in advance!

  • Profile Image
    sidharth_kch
    Answered on May 28, 2013 at 08:10 AM

    @Magipalms

    Upon checking your account, i found that your email id "magdalena@eldorado.bg" is in our bounce list (reason mentioned below). 

    Result: 

    magdalena@eldorado.bg is IN the bounce list  

    Reason(s) : 5.1.0 - Unknown address error 554-'5.7.1 : Relay acc=

    ess denied'

    I have removed this email address from the bounce list and you should start receiving your submission emails.

    Should you have any questions please feel free to contact us.

  • Profile Image
    Magipalms
    Answered on May 28, 2013 at 08:21 AM
    Thank you very much for helping me!
    Regards,
    Magdalena
  • Profile Image
    sidharth_kch
    Answered on May 28, 2013 at 08:36 AM

    You are welcome.

    Glad to know that your issue was resolved.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth

  • Profile Image
    Magipalms
    Answered on May 28, 2013 at 08:46 AM
    I am sorry, but I tasted if the problem is resolved, but again its the
    same:(
    Pleas, chek it again. Maybe its something else.
  • Profile Image
    sidharth_kch
    Answered on May 28, 2013 at 09:00 AM

    @Magipalms

    Request you to please try now and let us know if you continue to have this issue.

    Thanks,

    Sidharth

  • Profile Image
    Magipalms
    Answered on May 28, 2013 at 09:03 AM
    Everything is fine now :)
    Thank you again!
  • Profile Image
    sidharth_kch
    Answered on May 28, 2013 at 09:27 AM

    @Magipalms

    Glad to know that.

    Please let us know if you need further assistance.

    Thanks,

    Sidharth