What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mail chimp integration - Not adding contacts to my selected list.

    Asked by aiapparel on May 28, 2013 at 09:44 AM

    Hi

     

    So I have setup the intergration with a newly made API key and when I go to test it out the contacts are not being added to the listed I selected.  I have reset my browser.  Signed in and out.  Also created a new API key.

    Please help.  The form is named 

     

    Newsletter Signup - Sold Out

    Page URL:
    http://www.aiapparel.com/product/astral-g

    selected
  • Profile Image
    JotForm Support

    Answered by Welvin on May 28, 2013 at 12:29 PM

    Hi,

    I've cloned your form and made a test integration. Everything works fine. See screenshot:

    I have just submitted by email address and name to your form. Check your MailChimp list. Please try to clear your forms cache, see if this will help: How to Clear your Form Cache

     

    Thank you!