Inbox Page: Showing submitted as header instead of the respondent's name

  • Pgentile46336
    Asked on March 25, 2020 at 5:17 PM

    Hi 

    For some reason, I use to see the name of the client who submitted the document and not I see submission 1, submisson 2, etc.

    Is there something in the setup i need to do.  I tried to use the field search and hit update but that does not seem to work.


    Thanks

    Pat Gentile

  • Mike_G JotForm Support
    Replied on March 25, 2020 at 5:57 PM

    Please allow me to check the issue further. I'll get back to you as soon as possible.

  • Mike_G JotForm Support
    Replied on March 25, 2020 at 6:12 PM

    To fix the issue, please go to the Inbox page settings.

    1585173842zt18 03 19 Screenshot 10

    Under Header Settings, select the field that you prefer to appear as a header.

    1585173869zt18 02 07 Screenshot 21

    Let us know if you need any further assistance.