Jotform Thank You Page Feature: Need advanced settings in customizing the 'Thank you' page

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    Asked on March 25, 2020 at 11:18 PM

    Hi Jotform,

    I've read other articles and saw other users can customize Thank You Page further by inserting source code, formatting text, adding images. 

    But our TY Page only has 2 default options (attached). 

    Can you help me? Thanks

    1585192608Image 11.png

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    Answered on March 26, 2020 at 02:26 AM


    You can change the format of your text or insert link into it as following:

    Firstly, highlight the text. Then, you will see 3 options as it is shown below. First option makes the text bold. The second option makes the text italic. The third option inserts a link into that text.

    1585202218Screen Shot 2020-03-26 at 08.5

    Also, you can add image or icon on your 'Thank you' page as following;

    1. Click on the image

    2. Go to the 'Upload Image' tab to add image

    1585202565Screen Shot 2020-03-26 at 09.0

    2. Go to the 'Select Icon' tab to add icon

    1585202629Screen Shot 2020-03-26 at 09.0

    Furthermore, you can set conditions to display your 'Thank You' page as following;


    1585202814Screen Shot 2020-03-26 at 09.0

    2. Set your conditions on the new page:

    1585202879Screen Shot 2020-03-26 at 09.0

    For more information about Changing Thank You Page URL Based on a Condition, please read this guide:

    I created a feature ticket for your request (having more customization settings on New Layout Format of 'Thank you' page). When the feature is implemented, you will be notified via this thread.

    If you need more assistance, please let us know.