Eliminating reCaptcha after form submission

  • Profile Image
    Richard 
    Asked on March 26, 2020 at 01:01 AM

    sdfdssfdsfdshttps://form.jotform.com/200838832131147https://form.jotform.com/200838832131147https://form.jotform.com/200838832131147

  • Profile Image
    roneet
    Answered on March 26, 2020 at 06:27 AM

    Please be noted that we have an anti-spam measure in place. The captcha is only asked when we detect unusual traffic from the IP or if the system detects that you are a bot. Maybe, that's the reason.

    May we know the IP address where you are getting the Google reCaptcha? Could you please switch to a different network to see if you are still experiencing the issue.

    Here are the details of the Jotform server and IPs:

    https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains

    Thanks.