How do I change my password?

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    rosco1956
    Asked on March 26, 2020 at 03:38 AM

    I have tried a number of times to add New password, Confirm password, Current password but the Save button isn't highlighted. Is there a restriction as to what characters I can choose?

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    jherwin
    Answered on March 26, 2020 at 06:12 AM

    My password includes a special character so I don't think there's a password restriction.

    Can you please try with another browser as well? That may work. Or, try clearing your browser cache and cookies for Jotform first before changing your account password.

    Let us know how it goes.