Account Suspended

  • ravi parmar
    Asked on March 26, 2020 at 3:59 AM

    my account has been Suspended  how can i use it know or unsuspended it 

  • Jed_C
    Replied on March 26, 2020 at 7:45 AM

    We don't allow collection of sensitive information. One of your form was flagged due to that it's asking for a card number.

    Please read our terms https://www.jotform.com/help/8-Terms-of-Use and confirm that you agree to not collect any sensitive information.

    We'll delete the field and activate your account once you confirm and agree to our terms.


  • ravi parmar
    Replied on March 26, 2020 at 8:07 AM

    I confirm and agree to your terms

  • Bojan Support Team Lead
    Replied on March 26, 2020 at 9:44 AM

    Greetings and thank you for your reply.

    We have removed the problematic fields and reactivated your account.

    Please let us know if you have any additional questions.