Account Suspended

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    ravi parmar 
    Asked on March 26, 2020 at 03:59 AM

    my account has been Suspended  how can i use it know or unsuspended it 

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    Jed_C
    Answered on March 26, 2020 at 07:45 AM

    We don't allow collection of sensitive information. One of your form was flagged due to that it's asking for a card number.

    Please read our terms https://www.jotform.com/help/8-Terms-of-Use and confirm that you agree to not collect any sensitive information.

    We'll delete the field and activate your account once you confirm and agree to our terms.


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    ravi parmar 
    Answered on March 26, 2020 at 08:07 AM

    I confirm and agree to your terms

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    Bojan_J
    Answered on March 26, 2020 at 09:44 AM

    Greetings and thank you for your reply.

    We have removed the problematic fields and reactivated your account.

    Please let us know if you have any additional questions.