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C2BendAsked on March 26, 2020 at 3:48 PM
Hi, I am using a duplicate order form and on it it has a payment integration which I need to change out to a different integration information. How do I do this?
thanks
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enterprisesupportteamReplied on March 26, 2020 at 4:50 PM
Hello @C2Bend!
Thank you for contacting our support team.
If you would like to replace the payment integration, you will need to delete it completely from the form and then go to the 'Payments' section of the 'Form Elements' tab and select your new integration.
Otherwise, if all you need is to change the account that the payment integration is connected to, then you will need to edit the integration settings. Here is a screencast to assist you with editing payment integration settings:
As you can see, the integration was already connected to an account and when I press on the 'Connected' button I am allowed to enter a new account. This is how you will change the account information on a payment integration.
Please feel free to reach out again if you have any further questions or concerns, we are always happy to help!
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C2BendReplied on March 26, 2020 at 5:29 PMJust curious would there be a way to add more than one payment method?
Laura Dykstra
Call or Text 541-241-8982
http://c2enterprisesbend.com
---- On Thu, 26 Mar 2020 13:50:15 -0700 JotForm wrote ----
A new response has been received:
http:////www.jotform.com
Answered by FelipeSantana
Hello @C2Bend!
Thank you for contacting our support team.
If you would like to replace the payment integration, you will need to delete
it completely from the form and then go to the
'Payments' section of the 'Form
Elements' tab and select your new integration.
Otherwise, if all you need is to change the account that the payment
integration is connected to, then you will need to edit the integration
settings. Here is a screencast to assist you with editing payment integration
settings:
As you can see, the integration was already connected to an account and when
I press on the 'Connected' button I am allowed to enter a new account. This is
how you will change the account information on a payment integration.
Please feel free to reach out again if you have any further questions or
concerns, we are always happy to help!
http://www.jotform.com/answers/2227708-Duplicate-order-form http://www.jotform.com/answers/2227708-Duplicate-order-form?k=a8149d82836c8febec44a9b39c5180c6&unsubscribe=
1585255815
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enterprisesupportteamReplied on March 26, 2020 at 5:50 PM
Hi Laure,
Unfortunately, our forms can only handle one payment integration per form. A possible workaround would be to clone your current form and attach a different payment integration there. That way you have two similar forms with distinct payment options.
Here is a helpful user guide to assist you with cloning forms in case you find yourself needing it: How-to-Clone-an-Existing-Form-from-a-URL
I hope this information is helpful. Let us know if there is anything else we can help you with.
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C2BendReplied on March 26, 2020 at 7:29 PMThank you. That is very helpful, especially since I need to re-create an existing pdf for another form. Very cool.
Laura Dykstra
Call or Text 541-241-8982
http://c2enterprisesbend.com
---- On Thu, 26 Mar 2020 14:50:05 -0700 JotForm wrote ----
A new response has been received:
http:////www.jotform.com
Answered by FelipeSantana
Hi Laure,
Unfortunately, our forms can only handle one payment integration per form. A
possible workaround would be to clone your current form and attach a different
payment integration there. That way you have two similar forms with distinct
payment options.
Here is a helpful user guide to assist you with cloning forms in case you
find yourself needing it: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
I hope this information is helpful. Let us know if there is anything else we
can help you with.
http://www.jotform.com/answers/2227708-Duplicate-order-form http://www.jotform.com/answers/2227708-Duplicate-order-form?k=a8149d82836c8febec44a9b39c5180c6&unsubscribe=
1585259404
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enterprisesupportteamReplied on March 26, 2020 at 7:39 PM
Hi Laura,
You are most welcome. Feel free to take a look at our user guides regarding PDF forms for more information.
https://www.jotform.com/fillable-pdf-form-creator/
https://www.jotform.com/blog/jotform-pdf-editor/
Please reach out again if you have any further questions or concerns, we are always happy to help.