Duplicate order form

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    C2Bend
    Asked on March 26, 2020 at 03:48 PM

    Hi, I am using a duplicate order form and on it it has a payment integration which I need to change out to a different integration information.  How do I do this?

    thanks

  • Profile Image
    FelipeSantana
    Answered on March 26, 2020 at 04:50 PM

    Hello @C2Bend!

    Thank you for contacting our support team.

    If you would like to replace the payment integration, you will need to delete it completely from the form and then go to the 'Payments' section of the 'Form Elements' tab and select your new integration.

    Otherwise, if all you need is to change the account that the payment integration is connected to, then you will need to edit the integration settings. Here is a screencast to assist you with editing payment integration settings:

    1585255685editPaymentSettings.gif

    As you can see, the integration was already connected to an account and when I press on the 'Connected' button I am allowed to enter a new account. This is how you will change the account information on a payment integration.

    Please feel free to reach out again if you have any further questions or concerns, we are always happy to help!

  • Profile Image
    C2Bend
    Answered on March 26, 2020 at 05:29 PM
    Just curious would there be a way to add more than one payment method?
    Laura Dykstra
    Call or Text 541-241-8982
    http://c2enterprisesbend.com
    ---- On Thu, 26 Mar 2020 13:50:15 -0700 Jotform wrote ----
    A new response has been received:
    http:////www.jotform.com
    Answered by FelipeSantana
    Hello @C2Bend!
    Thank you for contacting our support team.
    If you would like to replace the payment integration, you will need to delete
    it completely from the form and then go to the
    'Payments' section of the 'Form
    Elements' tab and select your new integration.
    Otherwise, if all you need is to change the account that the payment
    integration is connected to, then you will need to edit the integration
    settings. Here is a screencast to assist you with editing payment integration
    settings:
    As you can see, the integration was already connected to an account and when
    I press on the 'Connected' button I am allowed to enter a new account. This is
    how you will change the account information on a payment integration.
    Please feel free to reach out again if you have any further questions or
    concerns, we are always happy to help!
    http://www.jotform.com/answers/2227708-Duplicate-order-form http://www.jotform.com/answers/2227708-Duplicate-order-form?k=a8149d82836c8febec44a9b39c5180c6&unsubscribe=
    1585255815
    ...
  • Profile Image
    FelipeSantana
    Answered on March 26, 2020 at 05:50 PM

    Hi Laure,

    Unfortunately, our forms can only handle one payment integration per form. A possible workaround would be to clone your current form and attach a different payment integration there. That way you have two similar forms with distinct payment options.

    Here is a helpful user guide to assist you with cloning forms in case you find yourself needing it: How-to-Clone-an-Existing-Form-from-a-URL

    I hope this information is helpful. Let us know if there is anything else we can help you with.

  • Profile Image
    C2Bend
    Answered on March 26, 2020 at 07:29 PM
    Thank you.  That is very helpful, especially since I need to re-create an existing pdf for another form.  Very cool.
    Laura Dykstra
    Call or Text 541-241-8982
    http://c2enterprisesbend.com
    ---- On Thu, 26 Mar 2020 14:50:05 -0700 Jotform wrote ----
    A new response has been received:
    http:////www.jotform.com
    Answered by FelipeSantana
    Hi Laure,
    Unfortunately, our forms can only handle one payment integration per form. A
    possible workaround would be to clone your current form and attach a different
    payment integration there. That way you have two similar forms with distinct
    payment options.
    Here is a helpful user guide to assist you with cloning forms in case you
    find yourself needing it: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
    I hope this information is helpful. Let us know if there is anything else we
    can help you with.
    http://www.jotform.com/answers/2227708-Duplicate-order-form http://www.jotform.com/answers/2227708-Duplicate-order-form?k=a8149d82836c8febec44a9b39c5180c6&unsubscribe=
    1585259404
    ...
  • Profile Image
    FelipeSantana
    Answered on March 26, 2020 at 07:39 PM

    Hi Laura,

    You are most welcome. Feel free to take a look at our user guides regarding PDF forms for more information. 

    How-to-Create-a-PDF-Form

    https://www.jotform.com/fillable-pdf-form-creator/

    https://www.jotform.com/blog/jotform-pdf-editor/

    Please reach out again if you have any further questions or concerns, we are always happy to help.