account issues

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    Asked on March 26, 2020 at 03:54 PM

    I just got an email saying that my account was downgraded. I updated my billing info yesterday, so that is current. Please provide further guidance. 

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    Answered on March 26, 2020 at 04:47 PM

    Thanks for reaching out to us. We have received your payment and your Bronze plan is currently active. 

    Feel free to reach out to us if you need further assistance.