account issues

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    hearmystory
    Asked on March 26, 2020 at 03:54 PM

    I just got an email saying that my account was downgraded. I updated my billing info yesterday, so that is current. Please provide further guidance. 

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    Jimmy_D
    Answered on March 26, 2020 at 04:47 PM

    Thanks for reaching out to us. We have received your payment and your Bronze plan is currently active. 

    Feel free to reach out to us if you need further assistance.

    Regards,