"Email Results to" option of Quiz Form app not working.

  • stephaniekovero
    Asked on March 26, 2020 at 4:13 PM

    However there is another issue.


    I have ticked "Email Results to" to email to a certain email address, but it is not doing this. It did do this for perhaps the first 20 submissions, but then just stopped.


    1585253327Capture Screenshot 10


    Any clues on this one?


    Thank you for your help :) .

    Steph

  • Mike_G JotForm Support
    Replied on March 26, 2020 at 4:44 PM

    We would like to apologize for any inconvenience. I tested the Emal Result to: option of the Quiz Form app on my end but I'm still waiting for the email to arrive on the email address I set as the recipient.

    Can you try changing it to a different email address first then save it and test the quiz form after? And then, change it back to what it was, save it, and test it as well.

    You may also check your email spam folder just to make sure

    Also, can you provide us the email address you are setting up as the recipient of the Quiz Form result, please?

    We will wait for your response.

  • Mike_G JotForm Support
    Replied on March 26, 2020 at 6:08 PM

    I would like to apologize for any delays. I was able to receive the result of the quiz form I submitted earlier on the email address I have set as its recipient on the Quiz Form app.

    1585260066zt17 33 41 Screenshot 10

    Feel free to let us know if you need any further assistance.