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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Multiple Emails per drop-down selection

    Asked by JasmineRose on May 28, 2013 at 05:49 PM


    Is it possible to have a email send to specific people according to which drop-down menu option is selected?

    For example, Mike, Rob and Carrie work at a company. They all have three different email addresses. A question on the company's online form has (3) different options: 1.) Web Department 2.) Graphics Department and 3.) Print Department. A customer selects "Web Department" from the drop-down. I want any inquiries for the "Web Department" to go to Mike only and not the other to two employees. Do you get where I am going with this? Is this possible and how so? I appreciate all the help I can receive. 

     Thank you,


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    JotForm Support

    Answered by jonathan on May 28, 2013 at 07:05 PM

    Hi Jasmine,

    Yes. this is possible in JotForm. You can use the Send an email after submission condition logics feature of the form. Smart-Forms-Using-Conditional-Logic

    Something like this


    Hope this help. Inform us if you need further assistance.