What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to Downgrade

    Asked by Karin on May 28, 2013 at 05:55 PM


    Dear Jotform Team,

    Today we received an email from you saying you will be disabeling our form because we have passed our SSL limit of 10. We accidentally send a secured form for students to subscribe. 

    We want to upgrade to Premium for a month and then downgrade afterwards. Can you tell us how to downgrade after one month.




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    JotForm Support

    Answered by jonathan on May 28, 2013 at 07:22 PM

    Hi Karin,

    When you have upgraded to paid plans, you can easily downgrade/switch plan using the steps in my visual guide below. (you can click on the image to zoom in)


    Inform us if you need further assistance.