What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The Thank You message is not keeping the image(s) I drag and drop on there.

    Asked by apricotlanewestend on May 28, 2013 at 06:59 PM

    I drag and drop the images I want to use onto the HTML part of where you can edit the Thank you message and then click finish and then save the form. But when I logout and then come back, all of it is gone and it's just the words.

    Any thoughts??

  • Profile Image
    JotForm Support

    Answered by EltonCris on May 28, 2013 at 09:21 PM


    I have tried drag and dropping images into the thank you message and it's not uploading images there. Note quite sure how you managed to put it there by just drag and drop?

    Anyway, it's best to upload your image first to any 3rd party image hosting site like www.tinypic.com or to your website then use the image tool to embed the image. Here's how: