Default settings for Camera on an iPhone

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    ReFormer11
    Asked on March 27, 2020 at 09:58 AM

    I am using the Camera widget to capture images on my mobile form.   When I click on the Photo button, the camera view opens in "flip" mode whereby the picture it will take is of the person in FRONT of the iPhone, versus what they would like to aim their phone at to take a picture of (from the BACK of the phone).   This causes an extra step of having to click the "flip" button on the camera to flip to the BACK of the phone lens.

    Is there any way to make the default be the BACK of the phone versus the  front?

    Also, every time I click the photo button,

    the application triggers the iPhone "form.jotform.com" Would Like to Access the Camera message - and I have to click Allow each time.   I thought there was an iPhone setting to allow unlimited access, versus having to allow each time I take a picture - but I couldn't find it on the iPhone.



  • Profile Image
    Sam_G
    Answered on March 27, 2020 at 12:00 PM

    Hi ReFormer11,

    Thank you for contacting Support.

    We would like to apologize for any inconvenience this is causing you. I have created a clone version of your form and it shows that the default for camera facing is Front.

    15853246253.27 camera widget.png

    Please make sure that you click the Update widget button from the widget settings after you set the option to "Rear".

    Kindly be noted that we have forwarded your second question to another thread so that we can better assist you.

    I will respond to it shortly.

    Thanks for your understanding.

    Sam