Having trouble editing forms - jotform site loading too slowly.

  • Profile Image
    Wildhart
    Asked on May 28, 2013 at 11:48 PM

    Hello! Just logged onto JotForm to try and make some changes to one of my forms. Jotform is running so slowly I can't seem to load any of the pages the forms are on to make the changes. i am only able to log in and see my forms and SOME of the forms that have been submitted. Wondering if this is a permanent thing or if you are going through some site maintenance which may be making it run slower than usual? Any feedback would be appreciated. 

  • Profile Image
    vmvbrands
    Answered on May 29, 2013 at 12:32 AM

    Having similar problems myself. I was able to create a form, but the reports section isn't showing the graph I need , nor can I save it or get the 'Share Report' link.

    I hope the problem is cleared up soon, or my boss will have words for me tomorrow.

    Love JotForm, by the way, though it would be nice to have a little more control over things.

  • Profile Image
    sidharth_kch
    Answered on May 29, 2013 at 01:51 AM

    @Wildhart

    I checked your account and don't see any issue with it. I was able to load your form and save without any issue.

    Request you to please clear your browser cache and see if that helps you.

    Thanks,

    Sidharth