What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Having trouble editing forms - jotform site loading too slowly.

    Asked by Wildhart on May 28, 2013 at 11:48 PM

    Hello! Just logged onto JotForm to try and make some changes to one of my forms. Jotform is running so slowly I can't seem to load any of the pages the forms are on to make the changes. i am only able to log in and see my forms and SOME of the forms that have been submitted. Wondering if this is a permanent thing or if you are going through some site maintenance which may be making it run slower than usual? Any feedback would be appreciated. 

    Page URL:
    http://www.jotform.com//?formID=30599023255858

    JotForm site My Forms hello
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    Answered by vmvbrands on May 29, 2013 at 12:32 AM

    Having similar problems myself. I was able to create a form, but the reports section isn't showing the graph I need , nor can I save it or get the 'Share Report' link.

    I hope the problem is cleared up soon, or my boss will have words for me tomorrow.

    Love JotForm, by the way, though it would be nice to have a little more control over things.

  • Profile Image

    Answered by sidharth_kch on May 29, 2013 at 01:51 AM

    @Wildhart

    I checked your account and don't see any issue with it. I was able to load your form and save without any issue.

    Request you to please clear your browser cache and see if that helps you.

    Thanks,

    Sidharth