Why doesn't the submission come through to my email?

  • Profile Image
    NLK
    Asked on May 29, 2013 at 01:39 AM

    I have created a form which should forward the enquiry to my email. For some reason that doesn't happen. Can I get some help please? It should go to info@nlk.net.au but it doesn't. I have three forms a contact a file upload and this new I did is like a sign up form.

    Thank you in advance,

    Chubby

  • Profile Image
    sidharth_kch
    Answered on May 29, 2013 at 02:00 AM

    @NLK

    Upon checking your account, i found that your email id "info@nlk.net.au" is in our bounce list (reason mentioned below). 

    Result: 

    info@nlk.net.au is IN the bounce list  

    Reason(s) : 5.1.2 - Bad destination host 'DNS Hard Error looking up nlk.net.au (A):  do=

    main has no A record'

    I have removed this email address from the bounce list and you should start receiving your submission emails.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth

  • Profile Image
    sidharth_kch
    Answered on May 29, 2013 at 02:08 AM

    @NLK

    For some reason your response came out empty. Request you to please post it again.

    Thanks,

    Sidharth

  • Profile Image
    NLK
    Answered on May 29, 2013 at 02:16 AM

    @Sidharth

    All I said was, Thank you for your quick reply and for fixing it for us so quick.

    You are fantastic!

    Cheers

  • Profile Image
    sidharth_kch
    Answered on May 29, 2013 at 02:30 AM

    @NLK

    You are welcome.

    Glad to know that your issue was resolved.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth