Allow settings on Iphone from Jotform

  • ReFormer11
    Asked on March 27, 2020 at 11:58 AM
    the application triggers the iPhone "form.jotform.com" Would Like to Access the Camera message - and I have to click Allow each time.   I thought there was an iPhone setting to allow unlimited access, versus having to allow each time I take a picture - but I couldn't find it on the iPhone.
  • Sam_G
    Replied on March 27, 2020 at 12:04 PM

    Hi ReFormer11,

    It is required to authorize every 'Take Photo' widget. Since you have multiple ones on the form, multiple permissions are required.  

    I'm afraid that it is not possible to change that from our side since it is triggered by the device's Browser when it detects that a camera needs to be used, and you have to allow it, it's a permission of the device.

    There is no way to disable that or to make it allow for all widgets. However, from my tests, it is only Safari that asks for all 5 permissions before to allow filling the form. You can advise customers to use Chrome for example. It should ask permission for every field, but only when the user attempts to fill that particular field.


    Let us know if you have any further questions.

    Sam