Fancy Checkboxes Widgets: Not displaying items in card form

  • mirunacanache
    Asked on March 27, 2020 at 3:25 PM

    Hi! I have a problem with my form, the checkboxes widget doesn`t work properly. When I send it to somebody in order to complete, or when I open it in the preview mode the checkboxes are gone.

    I hope this will be fixed soon.

    Thanks,

    Miruna

    Jotform Thread 2229579 Screenshot
    Page URL: https://form.jotform.com/200823324774049
  • Mike
    Replied on March 27, 2020 at 5:24 PM

    We would like to apologize for the inconvenience.

    A bug report ticket has been escalated to our developers. Unfortunately, we cannot provide an ETA on when the issue will be addressed, but we will let you know if we have any updates.

    In the meantime, we would like to suggest using regular Multiple Choice fields instead of the Fancy Checkboxes widgets.

    Fancy Checkboxes Widgets: Not displaying items in card form Image 1 Screenshot 20

    The regular Multiple Choice (checkboxes) will make your form faster since they do not take extra time and resources to load like widgets.

  • hayk JotForm Developer
    Replied on March 30, 2020 at 6:35 AM

    We are sorry for the inconvenience caused to you. We have updated the widget and the problem has been resolved. Please clear your browser's cache and check out the widget once again. Let us know if the issue persists. Thank you for reporting the issue.

    Regards,

    Widgets Team