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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I transfer forms made on my account to my business's account?

    Asked by pcuthbert on May 29, 2013 at 06:53 AM

    I have 2 forms I have made on my account and I would like ot transfer the forms to my charities account as I am away and want others to access them. Is this possible?

    My email is pcuthbert@londonyouthroing.com my phone is 0208 223 6845

     

    I look ofrward to hearing from someone today if possible

    Penny

    Page URL:
    http://www.jotform.com//?formID=22253180239347

    transfer forms email
  • Profile Image

    Answered by sidharth_kch on May 29, 2013 at 07:45 AM

    @pcuthbert

    Yes that's possible. Please let us know which form needs to be moved from your account and let us know the destination account username. We will move the forms for you.

    Thanks,

    Sidharth

  • Profile Image

    Answered by pcuthbert on May 29, 2013 at 08:21 AM
    The forms I wish to transfer are
    LYR S.C.U.L. 2013
    Head Start!
    I wish them to be moved to our charities account
    LYRowing
    I have not launched either. Are you able to clean the forms so when they appear on LYR owing account they are new without any submissions?
    Many thanks
    Penny

  • Profile Image

    Answered by sidharth_kch on May 29, 2013 at 08:26 AM

    @pcuthbert

    I have moved these forms to your charities account "LYRowing"

    I see both the forms has 161 and 166 submissions respectively. Are you sure you want us to delete these submissions?

    Thanks,

    Sidharth

  • Profile Image

    Answered by pcuthbert on May 29, 2013 at 08:37 AM
    Yes
    I made the forms last year and the submissions are from then. I have updated them for this year but not been able to get rid of old submissions ready for launch this year in a couple of weeks.
    Thanks
    Penny

  • Profile Image

    Answered by sidharth_kch on May 29, 2013 at 08:57 AM

    @pcuthbert

    To delete all the submission of a form, you should go to your submission page and then click "Delete All" >> enter your account password. That should delete all your submissions.

    Let us know if you need further assistance.

    Thanks,

    Sidharth

  • Profile Image

    Answered by pcuthbert on May 29, 2013 at 09:07 AM
    Hi
    I am struggling to find delete all button for submissions. Can you help please
    Penny

  • Profile Image

    Answered by sidharth_kch on May 29, 2013 at 09:42 AM

    @pcuthbert

    Please follow these steps to delete your submissions:

    1. Login to your JotForm account.

    2. Select the form from the list for which you want to delete the submissions:

    3. In the submission page, scroll down where you see the submission list grid:

    4. In that grid, on top right corner you will see the button "Delete All". 

    Let us know if you need further assistance.

    Thanks,

    Sidharth