Is there a way to insert Payment Type into the email?

  • SWATeam
    Asked on March 27, 2020 at 8:02 PM

    Is there a way to insert Payment Type into the email?

  • Vanessa_T
    Replied on March 27, 2020 at 9:45 PM

    Can you please confirm if you are referring to this Payment Type:

    Is there a way to insert Payment Type into the email? Image 10

    If yes, unfortunately, no that is not possible. 

    Nonetheless, since that value is fixed per form, you can always add a static text within your email content.

    How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

  • SWATeam
    Replied on March 30, 2020 at 8:32 AM

    Not exactly, but this is also good information!! I meant payment type as in 'card number', that can be used to make the autoresponder email a receipt in lieu of the receipt email from Stripe. Thank you!! 

  • Sam_G
    Replied on March 30, 2020 at 10:51 AM

    Hi @Swateam,

    For the autoresponder, you may use this guide:

    https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts

    It would give you an option to use suffixes to your payment field's tag to split them into separate sections. 

    Let us know if that worked for you.

    Sam