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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change the view on my form so when I receive it by email it is more legible?

    Asked by dvvasquez on May 29, 2013 at 09:10 AM

    Currently, the response question and answer are back to back.  Is there a way to set spacing in between or another view?

  • Profile Image

    Answered by glennlee on May 29, 2013 at 09:22 AM


    Thanks for contacting us!

    The email notification by default should look like the image below. The questions and answers are separated in two columns.

    I checked your email notification, it seems like you are using text mode. When you switch to text mode the only way to get back the default style is to create new notification.

    Here are steps to create new notification.

    1. Click Setup & Embed.

    2. Click Email Alerts.

    3. Click add new email.

    4. Choose Notification email.

    For more information please see this page.


    After creating new notification, delete the old notification to avoid duplicate email notification.

    Here is the guide on how to delete old notification.